Personal digital assistants (PDAs), or handheld PCs, were once popular options for employees. But the increasing shift in technology adoption and usage is forcing many businesses to turn to the use of smartphones. However, most businesses have encountered the dilemma...
Businesses past in the 20th century relied on a business landline phone. However, many people, businesses included, rely mainly on cellular connectivity with a business mobile phone these days. Which is best for your needs: landline or cell phone for small business?...
Like social media, call recording has become standard for many businesses and their contact centers. Business phone call recording offers many benefits as a must-have feature to provide quality assurance and training, ensure regulatory compliance, build customer...
Teltik plans use what’s called a SIM card to identify you and make sure you’re getting the service you need. You may already know what a SIM card is, and its importance. In short, without it, it’s impossible to make calls or access the internet when not...
In the social media age, internet scams are pervasive, but business owners often forget to watch out for phone scams. These scams often prey on your fear to pay your bills or your desire to establish your reputation in the community. Almost 1 in 6 Americans were...
